Cancellation Policy
At mantra dhara , we value customer satisfaction and understand that sometimes you may need to cancel an order. This policy outlines the process, timeline, and conditions for order cancellation.
🕒 Order Cancellation Window
- You may cancel your order within 12 hours of placing it, or before the order is shipped, whichever is earlier.
- Once the order has been processed or dispatched, cancellation is no longer possible.
📧 How to Cancel an Order
To request cancellation:
- Send an email to help@mantradhara.com
- Mention your Order ID and reason for cancellation
- Our team will verify the status and confirm cancellation (if eligible)
💰 Refunds for Canceled Orders
- Cash on Delivery (COD) orders do not require a refund as no payment is collected online.
⚠️ Important Notes
- Repeated order refusals or last-minute cancellations may result in restrictions on future COD orders.
- mantradhara reserves the right to cancel any order due to unforeseen circumstances or stock unavailability. In such cases, full refunds will be issued
📞 Need Help?
For order-related concerns, contact us:
📧 Email: help@mantradhara.com
📲 Chat on WhatsApp: +91 7568828853
🕒 Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM